Junior Bot Exporer Robotics Kit JB1V3

At AI Robotics Innovation Tech, we are committed to delivering high-quality robotics kits, AI modules, and hardware components. If you are not fully satisfied with your purchase, please review our return and refund guidelines below.

Eligibility for Returns

You may request a return within 14 days of receiving your order if:

• The item is unused, unopened, and in its original packaging.

• The item arrives damaged, defective, or incomplete.

• You received the wrong product.

Non-Returnable Items

The following items cannot be returned:

• Opened robotics kits or components with broken seals.

• Software licenses or activation codes.

• Items damaged due to improper handling, modifications, or installation.

• Discounted or clearance items, unless damaged on arrival.

Return Process

• Contact our support team at info@airinnovation.tech with your order number and a description of the issue.

• Our team will review your request and provide a Return Authorization (RA) number.

• Once approved, ship the item back to us using the provided instructions.

• After inspection, your refund will be processed within 7 to 10 business days.

Refund Method

Approved refunds will be issued to your original payment method. Shipping fees are non-refundable unless the return is due to an error on our part.

Exchange Policy

If you wish to exchange a defective or incorrect item, we will send a replacement at no additional cost once the returned item is received and inspected.

We ship robotics kits, AI components, and project hardware worldwide using trusted carriers.

Processing Time

• Orders are processed within 1 to 3 business days.

• Custom-built kits or specialized modules may require 3 to 7 business days for assembly.

Shipping Methods

• Standard Shipping (5 to 10 business days)

• Express Shipping (2 to 5 business days)

• International Shipping (7 to 15 business days)

Delivery times may vary based on destination and carrier availability.

Shipping Fees

Shipping costs are calculated at checkout based on:

• Delivery location

• Package weight and dimensions

• Selected shipping method

Order Tracking

Once your order ships, a tracking number will be sent to your email so you can monitor delivery in real time.

Shipping Restrictions

Some countries have restrictions on importing robotics kits, lithium batteries, or electronic components. If your order is affected, our team will contact you immediately.

Damaged or Missing Items

If your order arrives damaged or with missing components:

• Take clear photos of the packaging and the item.

• Contact us within 72 hours at info@airinnovation.tech.

We will prioritize replacements for damaged or incomplete shipments.